FAQ
Frequently Asked Questions (FAQs)
1. What is Resisting With Pride?
RESISTING WITH PRIDE is your one-stop shop for premium RESIST apparel and merchandise. All proceeds go to helping me relocate outside of the USA for medical care.
2. How do I place an order?
Shopping with us is simple! Browse our collections, select the items you love, choose your size and color (if applicable), and click "Add to Cart." Once you're ready to check out, follow the prompts to complete your order securely.
3. What payment methods do you accept?
We accept major credit and debit cards, as well as secure payment options like PayPal and Apple Pay. Rest assured, all payments are processed through trusted third-party providers for your security.
4. How long does shipping take?
Shipping times typically range from 5 to 10 business days, depending on your location. You’ll receive a confirmation email with tracking information as soon as your order ships. International orders do take 2-3 weeks.
5. Do you offer returns or exchanges?
Yes, we want you to love your purchase! If you’re not completely satisfied, we accept returns and exchanges within 30 days of receiving your order. Items must be unworn, unwashed, and in their original condition. For more details, visit our Returns & Exchanges Policy page or email us at survivor.storyteller@gmail.com.
6. Can I cancel or modify my order?
We aim to process orders quickly, but if you need to cancel or make changes, please contact us immediately at survivor.storyteller@gmail.com. If your order has already shipped, cancellation may not be possible, but we’ll do our best to assist.
7. Do you offer discounts or promotions?
Yes! We occasionally run promotions and discounts for our valued customers. Subscribe to our newsletter to stay updated on the latest deals and exclusive offers.
8. Is my personal information safe with you?
Absolutely. Your privacy and security are our top priorities. We use secure technology to protect your data and only share necessary information with trusted payment and shipping providers. For more details, please see our Privacy & Safety Policy.
9. What if I have an issue with my order?
If you experience any problems with your order, such as receiving the wrong item or a defective product, contact us at survivor.storyteller@gmail.com. I will resolve the issue as quickly as possible.
10. How can I contact The Red Wave?
You can reach us via email at survivor.storyteller@gmail.com for any inquiries or assistance. I am here to help!